The problem with delivery platforms
Uber Eats, Deliveroo, Just Eat… These platforms seem essential for reaching new customers. But they come at a cost that often exceeds what restaurant owners expect when they sign up.
- Commissions between 15% and 35% on every order
- Zero direct customer relationship: you don't know who ordered, you can't contact them again
- Total dependency on the algorithm and imposed promotions
- Pressure to discount your prices to stay visible in the listings
- Your brand diluted inside a list of dozens of competitors
For a restaurant with a net margin of 10 to 15%, paying 30% commission means selling at a loss on every delivery order.
What you're really losing
Beyond money, these platforms take away something more valuable: knowledge of your customers. You don't know who comes back, who orders what, or how to build loyalty directly.
Reviews left on the platform belong to the platform, not you. If Deliveroo changes its algorithm tomorrow or raises commissions, you have no recourse.
The alternative: take back control with Modern Resto
Modern Resto doesn't do delivery — that's not its role. But it lets you take back control of what you can actually manage: in-house experience and table orders.
- QR code digital menu — every table scans and reads your menu without contact
- Direct orders — guests send their request from the table, no middleman
- Team dashboard — staff manages orders in real time
- Permanent link — shareable on social media, in emails, on receipts
- Free to start — no commissions, no required subscription
Reducing platform dependency step by step
You don't have to quit Uber Eats overnight. But you can reduce your dependence:
- Activate in-house ordering with Modern Resto to improve the on-site experience
- Train your team to encourage customers to order directly on their next visit
- Add the Modern Resto link to your social profiles, Google Business and all communications
- Analyze your delivery margins and decide which dishes you want to offer in-house only
The margin argument
With Modern Resto you pay zero commission. Every order placed in your dining room instead of through a platform stays with you. On 100 orders of $20 each, that's up to $600 in saved commissions every month just by encouraging direct ordering.
Your restaurant, your rules
Modern Resto is a tool that works for you, not against you. It doesn't impose prices, take commissions, or put you in competition with your neighbors on a list. You keep your identity, your customer relationship and your margin.
Create your digital menu for free and start taking back control of your restaurant today.